Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
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Washburn Heating & Air Conditioning is flexible, reliable, and most of all, trustworthy. When I needed their service, they spent time with me to find out what my family's needs were and how they might fill those needs within our budget. They did not try to give me that "big deal" that big companies might try to pass off as savings to us. But, their prices were competitive and I felt that I would get more than for what I paid. They came to my home when they said they would, and did everything they said they would and a little more. I felt very taken care of and would use only their services should I need such again.
My go to service. Absolutely amazing service. Quick and responsive. And most importantly, caring and valuable service. Will always keep this company top of mind for any AC and heating services. Top notch!
One of the most positive experiences with a company that I have ever had. Joe with Washburn Heating & Air took the time to explain every detail and option and checked all the specs twice. I felt he was honest and his concern for a quality installation was very much appreciated. I was very much impressed with the installation and I am a stickler for details. We are very pleased with the performance of our new system. The quality of the American Standard equipment is awesome as well, and kudos to you for making it a priority. I would highly recommend both Washburn and American Standard products to all of my friends and family.
The best customer service EVER! Family owned & operated. Plus, they treat you like part of the family! Thank you, Joe Kolacz!!!
We have 2 units that are 10 years old and will need to be replaced soon. We had 4 other companies come out and tell us they needed to be replaced for about $8500. Joe with Washburn came out, was here right on time, evaluated the situation, looked inside, and looked outside. He was incredible, polite, concerned, and completely repaired the system, ran a new wire, revved up the system and only charged $278. This man deserves a pat on the back! When we replace the unit, we will definitely be calling Washburn!!
They have done all of my business, both personal homes and my real business properties (I'm a Realtor) for the past 30+ years. Can't say enough good things about their service. Even in 100+ degrees weather! God Bless 'um! They're like family! Thanks guys....