"One of the most positive experiences with a company that I have ever had. Joe with Washburn Heating & Air took the time to explain every detail and option and checked all the specs twice. I felt he was honest and his concern for a quality installation was very much appreciated. I was very much impressed with the installation and I am a stickler for details. We are very pleased with the performance of our new system. The quality of the American Standard equipment is awesome as well, and kudos to you for making it a priority. I would highly recommend both Washburn and American Standard products to all of my friends and family."