"Washburn Heating & Air Conditioning is flexible, reliable, and most of all, trustworthy. When I needed their service, they spent time with me to find out what my family's needs were and how they might fill those needs within our budget. They did not try to give me that "big deal" that big companies might try to pass off as savings to us. But, their prices were competitive and I felt that I would get more than for what I paid. They came to my home when they said they would, and did everything they said they would and a little more. I felt very taken care of and would use only their services should I need such again."